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Cahill Veterinary Hospital

An Integrated Approach to Veterinary Medicine – Flat Rock, MI

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Monday – Thursday 9am-6pm

Friday 9am-5pm

Saturday 9am-2pm

The location of Cahill Veterinary Hospital is peaceful and off the beaten path. It exemplifies the philosophy of medicine that is practiced, which is an integration of Western and Eastern philosophies to provide care that is tailored to each animal’s needs that also considers the owner’s needs and lifestyle. Cahill Veterinary Hospital tries to provide the best possible care at affordable prices and will customize treatment plans to meet the animals needs and the owner’s budget.

We are able to focus on the animal as a whole and provide alternative treatment plans should conventional therapies fail to be an option. We also find that a combination of conventional and alternative therapies often work best for chronic illnesses and cancer patients. We love being able to help animals that have been unable to find relief through other standard treatments.

We want to be your other family doctor! Call us today to schedule an appointment at (734) 782-3131.

We appreciate payment when services are rendered. We do not bill for services.
Payment methods we accept:

  • Cash
  • Personal check
  • Visa
  • Mastercard
  • Discover
  • American Express
  • Care Credit
    Care Credit is a credit card for medical services you can apply for with instant approval. You can apply
    here with us or online. No annual fee and interest free for 6 months.

Cahill Veterinary Hospital’s Policy for Zero Tolerance

I have decided that we need to set down some rules and guidelines for clients coming to Cahill Veterinary Hospital.

Our quality of life as veterinarians and veterinary staff are truly being affected by a very concerning societal shift. It boils down to the fact that we are tired, we are human and we simply want to be treated with kindness.

When the Covid-19 virus become an issue in the USA we experienced a surge of nasty, unsatisfied, unreasonable and entitled clients. Unfortunately this is not a local issue, but has become a nationwide trend. The recent worldwide and national events have understandably put people on edge.

We continue to care for your pets as we always have. Our technicians are dedicated to their jobs and it angers me to see my staff upset after an interaction with a hateful client while they are simply doing their jobs.

We are proud to have been a part of slowing down this deadly virus and despite your personal beliefs we have every right to decide how you are to behave in our hospital. A temper tantrum will not give you access to our exam rooms faster. We have had multiple clients complain about things that are out of our hands. One of my favorite client complaints is “how it is always busy at our hospital and how it is always overbooked”, and then proceeds to tell us how to run our business.

Those clients are correct. It is like this day in and day out. We barely have time to use the restroom let alone get a break or lunch. We are yelled at and criticized on a daily basis, all because we are extremely good at what we do. We all have a wonderful passion for our jobs. There is no better job in the world then the joy of helping these little angels we call “pets”. And for this privilege we are abused on a daily basis. The same people who complain that we “overbook” are the same people who get on social media and slam us when we explain we can’t possibly see another patient.

Please plan ahead. We are sometimes booked out a few weeks for appointments and surgeries. Make your recheck appointment while you are here for your initial visit. If your pet needs an exam or updates for vaccines or other wellness services please do not wait until the last minute and then be upset because we do not have an available time slot for you. Poor planning on your part does not constitute an emergency on our part.

We have business hours for a reason. If you call at 5:55pm because your pet has been vomiting for three days you will be referred to our local Emergency Veterinary Hospital. An appointment like this could take hours to work up. We all have lives and families outside of work so please be respectful of this. Remember we are the same people who just worked ten hours without a break.

For those who grace our hospital with your presence and cannot find it within yourself to be a decent human being, please know that your behavior will not be tolerated. Let me assure you, your pets are in great hands. If this is even a question or concern in your mind then you need to reevaluate your trust in us and seek veterinary care elsewhere.

Let me be very clear, if you have an issue and cannot speak to us with courtesy we will be more than happy to send your pet’s medical records elsewhere and you will be dismissed from our practice.

Last, but not least, for those of you that have been bringing your pets to us for years and have nothing but gratitude for our services, we truly thank you. You keep us going and help to stoke our fire when it has been nearly extinguished. We can not tell you how much your support and kindness means to us.

Sincerely,
Dr. Kristine Butto-Brownlee
and the exhausted doctors and staff of Cahill Veterinary Hospital

27560 Cahill Rd
Flat Rock, MI 48134
Phone: 734-782-3131
Fax: 734-782-3414
info@cahillveterinaryhospital.com

(For emergencies please call our main number, do NOT send an email.)

For after hours emergencies please contact:

Affiliated Veterinary Emergency Service

313-389-1700
15220 Southfield Rd
Allen Park, MI 48101

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